Our office is located next door to Seton Medical Center in the Seton Medical Park Tower, 1301 W. 38th Street, Suite 300.
Our offices are open from 7:30 am to 5:00 pm, Monday through Friday. Our telephones are answered from 8:00 am to 4:30 pm, Monday through Friday. If you call after 4:30 pm and before 8:00 am, your call will be forwarded to our answering service, Medlink. They will take a message and contact the physician on call to respond to it.
Seton Medical Park Tower
1301 W. 38th Street, Suite 300
Austin, Texas 78705
After dialing our main number, (512) 454-5721, our auto attendant will answer the phone. You will have the following options:
- Dial 1: Emergencies (true emergencies, please)
- Dial 5: Doctors and Hospitals
- Dial 8: Appointments and all other calls
After dialing 8, you will have the following options:
- Press 1: Appointments
- Press 2: Message for a nurse
- Press 3: Prescription refills
- Press 4: Medical records
- Press 5: Lab results
- Press 6: Business office, (Press 1 for payment issues or Press 2 for insurance
- related issues) You can also call 512-279-6741 for questions related to billing and insurance.
- Press 7: Childbirth classes
- Press 8: Address, fax, and/or directions of the office
- Press 9: Repeat the menu
If you have an emergency, call 911. If you need to contact a physician outside of our office hours, call our main number, (512) 454-5721. Our telephone system will transfer you to Medlink, our answering service. You may also call Medlink directly at (512) 323-5465. We do not refill prescriptions outside of normal business hours.